Candela Resorts values the privacy of our guests and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data of our customers in accordance with applicable laws and regulations.
Information We Collect
-
Personal Information: When you make a reservation or interact with us, we may collect personal information such as your name, contact details, payment information, and any special requests or preferences.
-
Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and the duration of your visit. This helps us improve our services and enhance your experience.
How We Use Your Information
We use the information we collect for the following purposes:
-
Providing Services: To process reservations, manage bookings, and provide customer support.
-
Improving Services: To analyze usage data and website interactions to improve our website, services, and offerings.
-
Communications: To communicate with you about your reservations, updates, promotions, and marketing offers, where permitted by law.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
-
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
-
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or alteration. These measures include encryption, access controls, and regular security audits.
Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@candelaresortskardu.com
- Phone: 0355 5705849